Privacy Policy

Privacy Policy – ReviewTap

Last updated: 22 May 2025

At ReviewTap ("we", "our", "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, place an order, or interact with us via Facebook, WhatsApp, or any of our platforms.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Full name, phone number, email address, and business name.

  • Order & Delivery Details: Shipping address, number of units ordered, and special customization requests.

  • Payment Information: (Handled securely through third-party providers like PayFast, Yoco, etc.)

  • Lead Forms: Information you submit through Facebook or Instagram quote requests.

  • Communications: WhatsApp messages, Facebook messages, and any customer service communications.

  • Website Usage Data: Device type, IP address, referral URL, and browsing behavior via cookies.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Send invoices and order updates

  • Provide quotes and product information

  • Respond to your questions or inquiries

  • Improve our services and website performance

  • Send marketing messages, only if you opt in

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Trusted service providers, such as couriers and payment processors, for order fulfillment

  • Third-party platforms like WhatsApp and Meta, only for direct communication with you

  • Legal authorities, if required by law or to protect our rights

4. Data Storage & Security

We store your data securely and only for as long as necessary to fulfill the purpose it was collected for. We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Correct or update your personal information

  • Request deletion of your data

  • Opt out of marketing communications at any time

To make a request, please contact us at support@reviewtap.co.za.

6. Cookies & Tracking

Our website may use cookies to improve user experience, analyze traffic, and assist in our marketing efforts. You can disable cookies in your browser settings if preferred.

7. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page with a revised “Last Updated” date.

8. Contact Us

If you have any questions about this policy or how we handle your data, please contact us:

Email: support@reviewtap.co.za