Set Up Guide
Follow these simple steps to set up your Review Tap device and start collecting customer reviews effortlessly.
Step 1: Grab Your Google Review Link đź”—
- Log In: Head over to google.com/business and sign in to your Google Business Profile.
- Find the Section: Navigate to the “Get More Reviews” section.
- Copy It: Copy your unique Google review page link.
Step 2: Turn On NFC on Your Phone 📱
Make sure NFC is activated on the device you’ll use to program your Review Tap:
-
For Android:
Go to Settings > Connections > NFC and Contactless Payments and switch NFC on. -
For iPhone (7 or newer):
NFC is enabled by default—just double-check that your phone is ready to tap.
Step 3: Download the NFC Tools App 🛠️
Install the free NFC Tools app from your app store:
- Android Users: Search for “NFC Tools” in the Google Play Store.
- iPhone Users: Look for “NFC Tools” in the Apple App Store.
Step 4: Program Your Review Tap Device 🔧
- Open the App: Launch NFC Tools and tap on the “Write” tab.
- Add a Record: Tap “Add a record” and select “URL/URI.”
- Paste Your Link: Insert your copied Google review link.
- Write It: Tap “Write” and hold your phone close to the Review Tap device until you see a confirmation message.
Step 5: Test It Out 🕵️‍♀️
- Give It a Try: Hold an NFC-enabled phone near your Review Tap device.
- Check the Prompt: The phone should prompt the user to open your Google review page.
- Success: If it works, you’re all set to start collecting reviews!
Troubleshooting Tips âť—
-
No Response?
Ensure NFC is enabled and that the phone’s NFC sensor (usually on the back) is properly aligned with the device. -
Wrong Link Opens?
Reprogram the device by repeating Step 4 and double-check your link. -
No Internet Connection?
Confirm the customer’s phone has active mobile data or is connected to Wi-Fi.
Need a Hand? 🤔
If you have any questions or run into issues, don’t hesitate to reach out to our support team. We’re here to help you get the most out of your Review Tap device!